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If you haven't already, please review our Membership Termination Guidelines for important information before submitting your termination request.

When you terminate your membership, we ask you to withdraw all current orders.  If you have a Paid-In balance in your Piggey Account, please consult our Refund Policy.  

When your termination request is submitted and completed successfully,  your account is moved to our inactive list for 183 days. During this inactive period, the Vibase will not accept a sign-in using your VIP username and password. However, during this time, you will still be able to reactivate your account (the only action allowable). Your account will then be restored. 

After the inactive period, if the account has not been reactivated, any remaining CONFIDENTIAL information about your business will be deleted from our system. We may or may not retain PRIVATE and PUBLIC information about your business. If we do, this information is handled like any other PRIVATE and PUBLIC information, as described in the Privacy Policy.


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